Frequently Asked Questions

Rudraksha is a seed traditionally used as a prayer bead in Hinduism, particularly in Shaivism. The seed is produced by several species of large evergreen broad-leaved trees in the genus Elaeocarpus. The seeds are covered by a blue outer shell when fully ripe, and are traditionally used for prayer beads in Hinduism.

Authentic Rudraksha beads have natural lines (mukhis) on their surface. They sink in water rather than float. At Rudraksha Online, we provide a certificate of authenticity with each Rudraksha purchase, and our products undergo rigorous testing to ensure they are genuine.

Rudraksha beads are believed to have various benefits including stress relief, improved concentration, enhanced immunity, blood pressure regulation, and spiritual growth. Different mukhi (faced) Rudraksha beads are associated with different benefits and planetary influences.

To care for your Rudraksha, keep it away from perfumes, soaps, and chemicals. Clean it occasionally with a soft cloth. You can also rinse it with water and apply a small amount of coconut or mustard oil to maintain its luster. Store it in a clean, dry place when not in use.

The right Rudraksha depends on your specific needs and birth chart. Generally, a 5-mukhi Rudraksha is considered universal and beneficial for most people. For personalized recommendations, you can consult with our experts who can suggest the most suitable Rudraksha based on your birth details and requirements.

Domestic orders typically take 5-7 business days for delivery with standard shipping. Express shipping delivers within 2-3 business days. International orders may take 7-14 business days depending on the destination country and customs clearance. You will receive a tracking number once your order is shipped.

Yes, we accept returns of unopened items within 30 days of delivery for a full refund. For opened items, we accept returns within 7 days if the item is defective or damaged upon arrival. Please refer to our Returns & Refunds policy for more details.